Legal and Legislative
Acct and Budget Manual
Data Request
Patient Complaint Information
Trustee Disclosure Information

Free Care Refunds Implementation Updates

​Medical Bill Reimbursement Process:

Maryland law requires hospitals to provide refunds to individuals who paid for hospital services received in any year between 2017 and 2021 and were eligible, at the time of service, for free care from the hospital under Maryland law relating to hospital financial assistance.

Implementation of this law requires development of complex policies and procedures related to data exchange, data security, consumer support, and consumer communication. HSCRC is working diligently with the Maryland Department of Health (WIC/MDH), Department of Human Services (DHS), Office of the Comptroller (COM), the Health Education and Advocacy Unit (HEAU) in the Attorney General's Office, the Maryland Hospital Association (MHA), and other stakeholders to ensure that consumers receive the refunds they are entitled to. 

Members of the public are welcome at all workgroup meetings posted on this page. These meetings are held virtually.​

Hospital Reimbursement Workgroup - April 22, 2024 (1-2PM)

Agenda and Slides


Draft Process Document​​​

Meeting Minutes

Reimbursement Process Workgroup - May 30, 2024 (11AM-12PM)
Reimbursement Process - Data Management Subgroup Meeting - June 4, 2024 (3:30PM)
  • Passcode: CCUw?&q7​
Reimbursement Process - Consumer Support and Communications Subgroup Meeting - June 7, 2024 (10-11AM)
Agenda and Slides
Meeting Mi​nutes​ 

Reimbursement Process Workgroup - July 11, 2024 (11:30AM-12:30PM)
Zoom Link​ 
  • ​Meeting ID: 410 764 2605
  • Passcode: 9Hm89B

NOTICE: ​Request for Public Comment - July 26, 2024 Deadline

​​HSCRC is requesting review of the following documents:
Memorandum of Understanding, Data Sharing and Nondisclosure Agreement, Scope of Work, and related documents.
​Instructions and Template for Personally Identifiable Information (PII) Data

Instructions and Template for Summary Data

lease submit any feedback to HSCRC.RefundLaw@maryland.gov​ no later than July 26, 2024. There will be no
extensions to the deadline for feedback.​

Human Trafficking GET HELP

National Human Trafficking Hotline - 24/7 Confidential

1-888-373-7888 233733 More Information on human trafficking in Maryland

Customer Service Promise

The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

Take Our Survey

Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

More Information