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Free Care Refunds Implementation Updates

​Medical Bill Reimbursement Process:

Maryland law requires hospitals to provide refunds to individuals who paid for hospital services received in any year between 2017 and 2021 and were eligible, at the time of service, for free care from the hospital under Maryland law relating to hospital financial assistance.

Implementation of this law requires development of complex policies and procedures related to data exchange, data security, consumer support, and consumer communication. HSCRC is working diligently with the Maryland Department of Health (WIC/MDH), Department of Human Services (DHS), Office of the Comptroller (COM), the Health Education and Advocacy Unit (HEAU) in the Attorney General's Office, the Maryland Hospital Association (MHA), and other stakeholders to ensure that consumers receive the refunds they are entitled to. 

Members of the public are welcome at all workgroup meetings posted on this page. These meetings are held virtually.​

Hospital Reimbursement Workgroup - April 22, 2024, 1-2pm

Agenda and Slides

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Draft Process Document​​​

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Human Trafficking GET HELP

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The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services.

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Help Stop Fraud in State Government

The Maryland General Assembly’s Office of Legislative Audits operates a toll-free fraud hotline to receive allegations of fraud and/or abuse of State government resources. Information reported to the hotline in the past has helped to eliminate certain fraudulent activities and protect State resources.

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